Answers for pet people.

Our product pages include the most current details for each item, including origin, packaging, testing, and quality information where available. If you need a specific lot or batch detail, send support the product name and we’ll point you to the right documentation.

Shipping depends on your location, the carrier, customs movement, weather, and busy seasons. We show the clearest available shipping options at checkout, then your tracking link becomes the best source once the order leaves fulfillment.

• Tracking may stay quiet until the carrier completes the first scan.
• Delivery estimates can shift after the package is in transit.
• If something looks stuck, contact us with your order number and tracking link.

Use the tracking link from your shipping email or visit the Track My Order page. If you contact support, include your order number and the email used at checkout so we can find the order faster.

Shipping availability can depend on your location, the product type, and current checkout settings. The final available shipping options will appear at checkout. If a destination is not showing, contact us before ordering and we’ll help confirm what is currently possible.

Start with the format first. If you are shopping for your dog or cat, look at the capsule products. If you are looking at vial products, treat those as a separate research-compound format, not a finished pet product. From there, compare BPC-157 Capsules, TB-500 Capsules, BPC-157 Vial, and TB-500 Vial based on the product page details.

BPC-157 and TB-500 are different peptide products with different names, product pages, and formats. The safest answer is to compare the exact product page you are considering — strength, format, storage, testing, and intended use can all matter. We would rather make the difference clear than blur the lines just to make a sale.

The capsule products are the pet-facing format on Paws & Peps and are presented for dogs and cats. The vial products are different: they are research compounds, not finished pet products, and they are not labeled for animal use. If you are shopping for a companion animal, start with BPC-157 Capsules or TB-500 Capsules.

No — and we want to be totally upfront about that. BPC-157 and TB-500 are not FDA-approved for veterinary use. Our capsule products are sold as supplements and are not intended to diagnose, treat, cure, or prevent any disease. If a brand tells you otherwise, run.

Two main ways: hand the capsule over with a treat for dogs who take treats easily, or open the capsule and mix the contents into a small bite of wet food for pickier pets. On purpose, we do not print a universal dosing schedule on the label — your vet decides that because they know your pet’s weight, age, history, and what else they are on. We are the supplement company. They are the doctor.

Our capsule products are formulated for both dogs and cats, but “safe in general” and “safe for your specific pet” are different sentences. Tolerance varies, medication interactions exist, and underlying conditions can change everything. Please run it past your vet before you start — that is not a hedge, it is the right call.

Each capsule bottle includes 60 capsules. The honest answer to “how long does it last?” is: it depends entirely on what your vet recommends. We would rather give you a real answer than pretend every pet follows the same schedule.

Keep capsules tightly closed, stored in a cool dry place, and away from sunlight, excess heat, moisture, children, and pets. The storage instructions on the product page and packaging should always be the final reference.

No. The vial products are research compounds — not finished pet products and not labeled for animal use. If you are looking to support your dog or cat, start with the capsule versions instead: BPC-157 Capsules or TB-500 Capsules.

The vial format is separate from the capsule format. Vials may include lyophilized powder, sterile-sealed packaging, and product-specific handling instructions. They are built around research documentation and storage, not daily pet use.

Lyophilized vials should be stored refrigerated at 2–8°C (36–46°F), protected from light, and kept in the sterile-sealed vial. Reconstitution and post-reconstitution storage should follow your lab’s validated research protocol.

In the lyophilized state and stored according to the product instructions, vials have a 36-month shelf life from the manufacture date. The exact expiration date is printed on each vial or shown in the product documentation.

Yes. Every lot is tied to Certificate of Analysis documentation, and we can provide supplementary batch information on request for research publications. Reach out with the product, lot, and what documentation you need so our team can help quickly.

BPC-157 stands for Body Protection Compound 157. On Paws & Peps, BPC-157 product pages explain the format, strength, packaging, testing, and fine-print details for the specific product you are viewing.

Yes. Paws & Peps offers BPC-157 Capsules and BPC-157 Vial as different product formats. The capsule is the pet-facing format. The vial is a research-compound format and is not labeled for animal use.

BPC-157 Capsules are formulated for both dogs and cats, but your vet should be the person who confirms whether it makes sense for your specific pet. Age, weight, health history, medication interactions, and sensitivities all matter.

Check the format first: capsule or vial. Then review the strength, package size, storage notes, testing information, return eligibility, and whether the product page matches what you are actually looking for. If you are shopping for your pet, choose the capsule format — not the research vial.

TB-500 refers to Thymosin Beta-4 Fragment. On Paws & Peps, TB-500 product pages explain the format, strength, packaging, testing, and fine-print details for the specific product you are viewing.

Yes. Paws & Peps offers TB-500 Capsules and TB-500 Vial as different product formats. The capsule is the pet-facing format. The vial is a research-compound format and is not labeled for animal use.

TB-500 Capsules are formulated for both dogs and cats, but “formulated for both” does not mean every pet is the same. Please run it past your vet before starting, especially if your pet is older, sensitive, on medication, or has a condition your vet is already managing.

Check the format first: capsule or vial. Then review the strength, package size, storage notes, testing information, return eligibility, and whether the product page matches what you are actually looking for. If you are shopping for your pet, choose the capsule format — not the research vial.

We do not ask you to take our word for it. Every batch is verified by an independent third-party lab using HPLC — high-performance liquid chromatography. When available, the Certificate of Analysis can be accessed through the product testing area, QR code, or by contacting support. The receipts exist because pet parents deserve them.

HPLC stands for high-performance liquid chromatography. It is a lab method used to help verify the identity and purity of a compound. In plain English: it is one of the ways we confirm the product is what the lot documentation says it is.

Check the testing or quality section on the product page first. You may also be able to scan the QR code on your packaging. If you still cannot find what you need, contact support with the product name and lot number.

Packaging helps protect the product from light, moisture, handling, and transit stress. If anything arrives damaged, leaking, broken, melted, crushed, or otherwise compromised, take clear photos of the product and packaging before throwing anything away.

Stop use immediately and call your vet. Reactions are rare, but they can happen with any supplement, and your pet’s safety comes first. Then please tell us — we keep records of every report so we can spot patterns, improve the product, and stay honest with the next pet parent.

Before opening or using the product, review the Return & Refund Policy. Eligibility depends on timing, product condition, whether the seal is intact, and the reason for the request. If you are unsure, contact support before sending anything back.

Contact support right away and include your order number plus clear photos of the packaging and contents. Empty packaging, opened products, used items, or missing contents are reviewed case by case and may affect eligibility.

Contact support as soon as possible. Include your order number, a short description of the issue, and clear photos of the product and packaging. Please keep the packaging until the review is complete — it helps us understand what happened.

Use the Contact page and include your order number, the email used at checkout, the product name, and a short explanation of what you need help with. If the issue involves packaging, delivery, or product condition, photos help a lot.